Corrections Policy
Accuracy is core to our publishing standard at Vertical Mouse Guide. We take factual correctness seriously, and when errors are identified — whether by our team or by readers — we investigate and correct them as quickly as possible. This page explains the types of corrections we handle, how to report issues, and how we display corrections on the site.
Types of Corrections
We address the following categories of errors and updates:
- Factual errors — Incorrect claims about product features, ergonomic research, company information, or any other verifiable facts.
- Pricing updates — Product prices change frequently. When we are notified that a published price is materially outdated, we verify and update it.
- Specification changes — Manufacturers occasionally revise product specs (weight, dimensions, sensor model, connectivity options). We update our reviews to reflect the current version of the product.
- Broken links — Links to retailer pages, manufacturer sites, or external resources that no longer work. We replace or remove broken links when identified.
- Typographical and grammatical errors — While minor, we correct these to maintain the overall quality and clarity of our content.
How to Report an Issue
If you spot an error on any page of Vertical Mouse Guide, please email us at hello@verticalmouseguide.com with the following information:
- Page URL — The full URL of the page containing the error.
- Description of the issue — What is incorrect and, if possible, what the correct information should be.
- Supporting evidence — A link to a source, screenshot, or other reference that supports the correction. This is not required but helps us verify the issue faster.
You can also use the subject line "Correction Request" to help us prioritize your message.
Investigation Process
When we receive a correction report, we follow a consistent process:
- Acknowledgment — We confirm receipt of the report, typically within one business day.
- Verification — We independently verify the reported issue using manufacturer sources, retailer listings, published research, or direct product inspection.
- Correction — If the error is confirmed, we update the content directly on the affected page.
- Notification — For significant corrections, we may follow up with the person who reported the issue to confirm the fix.
How Corrections Are Displayed
We believe in transparent corrections. When we fix an error, we update the content inline on the original page rather than publishing a separate errata document. The article's "last updated" timestamp is revised to reflect the date of the correction. For material corrections — such as a changed product recommendation or a significant factual revision — we add a visible correction note near the updated content explaining what was changed and why.
Timeline for Corrections
We aim to address correction requests within the following timeframes:
- Broken links — Fixed within 1 to 2 business days.
- Pricing and specification updates — Verified and corrected within 2 to 3 business days.
- Factual errors — Investigated and corrected within 3 to 5 business days, depending on the complexity of verification.
- Typographical errors — Corrected within 1 to 2 business days.
Our Commitment to Accuracy
Getting things right matters to us. Our readers rely on Vertical Mouse Guide to make informed purchasing decisions, and that trust depends on the accuracy of what we publish. We proactively audit our content during regular update cycles, but we also depend on our readers to help us catch issues we may have missed. Every correction makes the site better for everyone.
Thank you for helping us maintain the highest standard of accuracy. If you have any questions about this policy, contact us at hello@verticalmouseguide.com.